Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.8
Location
7.6
Service
8.2
Dining
7.4
Guest reviews
7.6/10
based on 5 reviews
8.2
8.2/10 based on 241 reviews
John
United States of America,
February
2025
7.8/10
This hotel is quite comfortable for a night’s stay, especially after a long day of guided trips. The rooms are spacious and well-equipped, and I really enjoyed the breakfast options. However, its distance from the city center makes it less ideal for exploring, and the Wi-Fi was quite frustrating at times.
Rooms
9.0
The rooms are spacious and well-furnished with a nice TV. I found them clean and comfortable, perfect for resting.
Service
8.0
The staff was accommodating and made sure my needs were met, especially when it came to room service and assistance with transport.
Location
6.0
While it's not far from the airport, the hotel is quite far from the city center, which can be an inconvenience if you're looking to explore.
Dining
8.0
Breakfast was good with many choices, and room service offered affordable options that I appreciated during my stay.
Facilities
8.0
The hotel seems modern and well-maintained, which adds to the overall comfort during my stay.
Glenn
United States of America,
December
2024
8.0/10
I had a great stay at De Hug! The spacious and clean rooms made my experience very comfortable, and the friendly staff really went out of their way to ensure I was well taken care of. The breakfast offered a nice variety, which was a plus. However, the noise from the elevator was a bit disruptive, especially in the early mornings. Overall, this hotel offers excellent value for the price, especially considering its proximity to the airport and the city.
Rooms
8.0
The rooms are wide, clean, and equipped with basic amenities like a hair dryer, TV, and fridge. I did have a balcony, but it was right next to the lift, so I could hear conversations early in the morning.
Service
7.0
The reception manager was very professional and efficient. However, I found that the receptionist had difficulty understanding English when I requested some assistance.
Location
9.0
It's conveniently located not far from the airport and has easy access to night markets and other popular spots in Chiang Rai.
Dining
8.0
The breakfast was decent, offering a range of hot food, salad, bread, coffee, tea, and seasonal fruit. It catered well to different tastes.
Facilities
8.0
Though I didn't have time to use the pool, it looked inviting and well-maintained, adding to the overall appeal of the hotel.
Jeffrey
United States of America,
November
2024
5.6/10
The hotel has a beautiful exterior and lovely staff, but the rooms leave much to be desired with their outdated conditions and poor ventilation. Breakfast is satisfactory but could use more vegetarian options, and the Wi-Fi is frustratingly unreliable. The location is decent, though it requires a grab to get to the city center.
Rooms
5.0
The rooms are run down with very little ventilation. The sheets and pillows are old and musty, detracting from comfort.
Service
7.0
The staff is lovely and tried multiple times to fix the Wi-Fi issues, showing great effort.
Location
6.0
The location is okay, but it's not central, and you need to grab a taxi to get to the heart of the city.
Dining
5.0
Breakfast is alright but lacks variety, especially for vegetarians. The tea was way too strong due to the tea bags left in the pot.
Facilities
The overall facilities could use a significant upgrade for the price.
Charles
United States of America,
November
2024
8.8/10
My stay at De Hug was delightful, with clean and spacious rooms and a wonderful breakfast spread. The staff made us feel welcome and went out of their way to assist us during our stay, which really enhanced the experience. While my overall experience was great, the dining options could be improved in variety. The value for money is excellent given the reasonable room rate.
Rooms
9.0
The room was spacious and clean, equipped with necessary amenities including a fridge and TV. It definitely felt more than just a hotel room.
Service
10.0
The service was fantastic; everyone was more than willing to help, especially Khun Oil and her team. They exceeded my expectations in accommodating my needs.
Location
9.0
De Hug is conveniently located not far from the airport, making it easy for travel. It also offers easy access to the city for sightseeing.
Dining
7.0
The breakfast had a great variety, including both Thai and American options, though more choices could have been nice.
Facilities
8.0
The common areas were well-maintained, creating a pleasant atmosphere for relaxation after a day of exploring.
Hank
United States of America,
September
2024
8.6/10
The De Hug is a charming little spot with huge, clean rooms that provide excellent value for money. The staff here goes above and beyond to make your stay enjoyable, helping you feel right at home. However, there were a couple of downsides, including some internet connectivity issues and an occasional need for better ventilation in the rooms. Overall, it's a delightful choice for anyone looking to explore the area.
Rooms
9.0
Our room was spacious and ideal for a longer stay, equipped with everything we needed.
Service
9.0
The staff was incredibly friendly and accommodating, always willing to help us out.
Location
8.0
The hotel is conveniently located not far from the Night Market, making transportation easy to arrange.
Dining
9.0
The breakfast buffet was impressive, featuring both Thai and American dishes with fresh fruits.
Facilities
8.0
The hotel is small and quiet, providing a nice retreat after a busy day.